Sisterle ✨

Shipping Policy

Last updated: 2026-07-27

Scope

This policy applies to orders placed and paid for on sisterle.com through Square checkout. Depop orders ship according to the listing and Depop's checkout flow.

Processing time

Orders are typically packed within 1–3 business days after payment clears. During busy drop weeks, processing may take a little longer—we will email you if there is a delay.

Shipping methods and rates

Shipping options and costs are shown during Square checkout based on your address and the rates configured in our Square account.

We ship to addresses you provide at checkout. Please double-check your shipping details before paying.

Tracking

When tracking is available, we add it to the order in Square and you should receive updates from Square or by email once the package ships.

Lost or delayed packages

If your package is significantly delayed or appears lost, contact us at sales@sisterle.com with your order reference and we will help investigate with the carrier.

International shipping

If international shipping is offered at checkout, you are responsible for any customs duties, import taxes, or fees charged by your country.